It has been an amazing 5 years since we launched Kindershare. We have helped thousands of families find baby equipment at a low price, close to where they need it. We’ve also helped hundreds of families make money from their unused baby equipment.
Today we’ve conducted the first update to our terms in a while. Please read below to find out more.
What is staying the same?
The Kindershare guarantee remains untouched. If your items are damaged or lost during a rental, and you have a bond in place worth at least 20% of the replacement value, we will provide up to 75% of the replacement value of your item after our team have had a chance to make an assessment.
We do not charge you to list items, we still check to make sure that your items meet Australian standards before listing them, and we will do our best to make sure you get as many rentals as possible.
What has changed?
The pandemic has wreaked havoc on our lives. It has significantly impacted business. But I’m not telling you anything you don’t already know.
What you might not know is that the insurance market has also been significantly impacted by covid. What this has meant is that Kindershare’s insurance policy has changed. Many rental businesses are not able to get insurance cover.
We have been frantically searching to make sure we could continue to offer similar cover, but have not yet been successful.
Until today, Kindershare’s public liability policy covered both Kindershare AND all the owners that transacted on our website. From today, the public liability coverage is limited to Kindershare only. We are continuing our extensive search to find replacement cover that will cover all of the owners, and will update you as soon as we have more information.
What does this mean for you?
As of today, owners on Kindershare do not have public liability cover. We are desperately trying to a replacement policy that covers all owners, but despite hours spent on the phone, we have not yet been able to get cover.
After months of searching, the good news is that we have found a broker who is able to provide cover for our owners individually. We are happy to provide the contact details – just reach out!
Thank you for continuing to support Kindershare – we look forward to hopefully being able to get back to where we were soon.